As first time home-buyers, we knew next to nothing about the steps to take. Lani helped us more than we could've ever imagined. She took the time to really get to know us and what we were looking for and kept us informed and up to date every step of the way. She did an excellent job answering my many questions and was always willing to clarify or elaborate. She made us feel more comfortable than I thought possible in such a big life decision. We also very much appreciated how accessible Lani was (and still is) in being able to meet and answer questions. Even as we have closed on our house, she is still available to answer questions & help where she can. Lani's willingness to share in her faith made our experience even better! When I asked Lani questions (even about silly stuff that wasn't in her job description) she made sure I had the answers right away and did the research for me. I can't speak highly enough of Lani. We trust her with helping us buy our first home and we hope to do it again with our second. We can't speak highly enough of Lani's character, faith, and willingness to serve. She is an EXCELLENT representative of your company.